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A constant stream of helpful industry insights and product updates.

7 tips to prepare your customer success team for Black Friday.

Taras Androsiuk

How to forecast for the holidays – like a boss

Richard Zeelenberg

Black Friday Deals

Customer Retention: Why It Is Important & How to Improve It

How to land your first customer success job (Part 1)

Taras Androsiuk

How does eCommerce Automation Impacts Your Business?

Using SEO to Boost Customer Service

Time blocking: How to prioritize your time with Soon

How to know which articles to write for your help center

How to Keep Your B2B Customers Coming Back

5 Powerful Business Communication Strategies

Black Friday Deal 2022

4 Tips to Reduce your sales cycle time by 70%

Dheeraj Ramchand

Why Employee Engagement Is Key to Long-Term Business Success

Raffy Montehermoso

Using automatic schedule to boost efficiency and productivity

A guide to rotating shift implementation

Best When I Work Alternative for Growing Teams in 2021

Actionable Ways Every Startup Can Use to Retain Customers

The State of Customer Service in 2020

Is Your Excel Employee Schedule Template Enough?

Is Your Company Prepared For The New Normal: Flexible Work?

How to Create a Customer-Centric Business: Open Up Your Hours

5 Key Aspects of Outstanding Customer Service

Soon Scheduling Software Named Rising Star

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