For new admins
Start with getting set up, inviting your team, and understanding how schedules, users, and rules work together inside Soon.
How can we help?
Browse categories below or search for a specific topic. The help center covers setup, day-to-day scheduling, team management, leave, and integrations so admins, managers, and employees can find answers quickly.
For managers and planners
Find articles on schedule boards, leave, coverage, and the workflows that matter when plans change during the day.
For employees
Use this center to learn how to check your schedule, update availability, manage leave, and stay aligned with your team.
Search results
Browse help by topic
Each category groups related articles so you can move from a quick answer to a deeper workflow. If you are not sure where to start, use the search field above or open the category that matches the area of the product you are working in.
Can't find what you need?
Our team typically responds within a few hours on business days. If your question is about setup, training, scheduling workflows, or product behavior, include as much context as you can so we can point you to the right answer faster.
Contact support