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Customer Service

Dixa

Dixa’s mission is to create friendships between businesses and their customers. The integration with Soon helps your agents sync their schedules like a well-oiled machine.

coming soon
company
Dixa
category
Customer Service

How Dixa works with Soon

  • Track performance by comparing the scheduled versus actual presence
  • Improve adherence to schedule to maximize team efficiency
  • Create a Channel Neutral way of working in your support operations

Dixa - Conversational Customer Engagement

All channels in one platform

Dixa gives you a unified architecture across phone, email, contact form, chat, messenger and social.

Knowledge makes experts

Make all your agents an expert. And give your customers a self-service solution to reduce waiting times.

Boost efficiency with smart routing

Intelligent flows, automations, data and context based algorithms remove friction in your CX.

Get started with Soon

Fully featured free 30-day trial | No credit card required | Free onboarding service

Soon workload interface on laptop and mobile